Contact PawNova 🐾
We'd Love to Hear From You!
Have a question about an order, shipping, or one of our products? Our team is here to help.
Customer Support
Email: support@pawnovashop.us
Response Time: We typically respond within 24–48 business hours, Monday through Friday.
Need Help With?
- 🛒 Order questions
- 🚚 Shipping and delivery
- 🔄 Returns and refunds
- 🐶 Product recommendations
- 🐱 General inquiries
Before Contacting Us
To help us assist you faster, please include:
- Your full name
- Your order number (if applicable)
- A brief description of your question
We'll get back to you as soon as possible.
Thank you for choosing PawNova! We're committed to helping pet parents find quality products for their furry family members.