Terms of service

Last Updated: August 2026

Welcome to PawNova. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our site.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or have permission from a parent or legal guardian.

You agree not to use our products or website for any unlawful purpose or in violation of any applicable laws.


2. Products & Pricing

We strive to display accurate product descriptions, images, and pricing. However, errors may occasionally occur.

PawNova reserves the right to:

  • Correct pricing or product errors
  • Modify or discontinue products without notice
  • Refuse or cancel orders when necessary

3. Orders

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Suspected fraud
  • Pricing errors
  • Product availability
  • Incomplete or inaccurate customer information

If your order is canceled after payment, you'll receive a full refund.


4. Shipping & Delivery

Shipping times provided on our website are estimates and are not guaranteed.

PawNova is not responsible for delays caused by shipping carriers, weather, customs, or other events beyond our control.


5. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, available on our website.


6. Intellectual Property

All content on this website—including text, graphics, logos, images, product descriptions, and designs—is the property of PawNova and may not be copied, reproduced, or distributed without written permission.


7. Limitation of Liability

To the fullest extent permitted by law, PawNova shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.


8. Third-Party Services

Our website may include links to third-party websites or services.

PawNova is not responsible for the content, privacy practices, or policies of those third-party sites.


9. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes become effective immediately upon posting on this website.


10. Contact Us

If you have questions regarding these Terms of Service, please contact us at:

Email: support@pawnovashop.us